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Why to use SaaS as a logistics entrepreneur?

The logistics industry is getting more competitive and big players are using their digitalisation abilities to increase their margins at the expense of the smaller players. These big players have enough funds to invest in in-house solutions and gain a competitive advantage. But what if you are a small or medium sized logistics entrepreneur operating as a carrier or a freight forwarder and cannot afford to build your own software solutions?

You have the opportunity to pay for out-of-box software solutions that can optimise your operations and maintain or even improve your position in the market

What is SaaS for a freight forwarder?

Let’s start with SaaS, “SaaS” stands for “software as a service”, this is a subscription based licensing agreement where a supplier provides a web-based software service to a customer as opposed to a customer purchasing software for the use on a specific computer.

For a freight forwarder, this is a technology solution that digitises processes and automates some crucial daily operations.

What are the main reasons to use SaaS for freight forwarding?

Though the freight forwarding industry is considerably old and established, it is not recommended to use “old-school” methods of running a business. For example, using paper and phone, when forwarders contact shipping companies to get prices for transportation. But if a forwarding company uses a quotation management solution, it will be much faster and efficient to process such tasks.

Now let’s evaluate the main reasons (benefits) for choosing SaaS over traditional on-premises software.

1. SaaS is accessible from any place with an internet connection
SaaS applications can be accessed from any device – computer, laptop, tablet, mobile. Users don’t need to install applications on their devices in order to use them.

2. Lower initial and operating costs
As SaaS are subscription-based that means lower initial costs. You don’t need to pay a fortune for having a traditional on-premises software. Additionally, SaaS providers are also managing the IT infrastructure so you don’t need to maintain it with your own IT staff.

3. Easy implementation and constant upgrades
You don’t need to care about upgrading your application as SaaS providers manage all updates and improvements. The updated application will be instantly available to you in your web browser.

4. Seamless integration, possibility to customize and scale
Typically, you can integrate SaaS applications with many tools like TMS’s or CRM’s. SaaS providers enable these options with API access. Additionally, you can customize your plan and increase subscription level when you grow which allows easier and smoother scalability.

Software as a service is innovation at the click of a button

When you’re a small business, software as a service is a very good choice. It is easy to deploy and test, usually every SaaS product comes with a free trial period of 1 – 3 months.

You also have the added benefit that you are not committing to a physical product that needs to be stored or maintained at your premises, simply pay a subscription fee for the software and leave the maintenance to the SaaS provider.

For Forwarders

Manage all of your supplier relationships efficiently and in one place. Save your company time and money, serve your clients better.

For Carriers

Give your dispatchers tools that boost productivity. Increase profits in existing markets and unlock revenue potential in new markets.


1. Create your profile

2. Find suitable carriers or forwarders

3. Build stable and trusted relationships

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