TrustedTrucks

FAQ

Frequently Asked Questions

Visit our dedicated Help Center to find answers to frequently asked questions on all topics related to the TrustedTrucks platform.

  • General
  • For Carriers
  • For Forwarders

TrustedTrucks is a transparent and easy to use platform that allows Carriers and Forwarders to connect with each other, manage qualifications and build trusted business relationships.

At the basic level TrustedTrucks is free to use. More value-added services are on offer, keep an eye out for announcements on our website and Social Media channels.

Yes, all of your business intelligence belongs to you only.

Your Company profiles “Public data” can be seen by everyone on the network but the Company Profiles “Authorised data” like Financial details and Qualification Documents can only be seen by the users you have shared them with on TrustedTrucks.

Available to all users: Public Data

  • Company Name
  • General company contact
  • Location
  • Capabilities

Available to users you authorise: Authorised Data

  • Financial Details
  • Contact lists
  • Qualification Records

Authorised data is only made available when you share you share it with users you want to work with via  “Qualification Requests”.

As a TrustedTrucks Carrier you can host all your qualification documents on one secure platform. The platform also allows you to easily share your qualifications with your business partners at the click of a button. Long qualification lead times are a thing of the past with TrustedTrucks.

It gives you your own personal digital platform and a digital presence that will future-proof your business as the logistics industry evolves. You get access to the latest technology in the industry without the significant investment costs.

As a TrustedTrucks Carrier, the documents you will need to provide are: your EU License, Insurance Certificate, Minimum Wage Confirmation and your Company Letterhead. However it is important to note that some forwarders may require additional documentation, depending on the order.

As a TrustedTrucks Forwarder you can easily verify the qualification documents of Carriers you want to create a business relationship with. TrustedTrucks also provides you with a place to store and manage all of your carrier relationships in one secure place. Additionally TrustedTrucks is place where you can grow your business network.

It gives you your own personal digital platform and a digital presence that will future-proof your business as the logistics industry evolves. You get access to the latest technology in the industry without the significant investment costs. You can store and manage all of your carrier relationships in one secure place. Plus TrustedTrucks is a place where you can grow your business network.

If you haven’t established a business relationship with the Carrier, you can only view limited information about the Carrier. Such as Carrier biography, Logistic Service Capabilities, and general contact information.
You can request a business relationship with any Carrier on the network. When a Carrier has accepted the request, you can view more detailed information such as their qualification documents, Contact person list, and Financial Details.

Once a Carrier has authorised a Forwarder to view their qualification documents, Forwarders can make rapid decisions about who is eligible for the contract at hand.

For more information on running your own node or subscribing to our Enterprise level contact us at support@trustedtrucks.eu

If you need personal assistance about the TrustedTrucks Platform, contact us at: support@trustedtrucks.eu